Member Engagement

Making Membership Matter

Genuine engagement is the key to make membership mean more. It’s the way for you to really add value to your members, transforming them into a true community of fans who’d evangelise the benefits of your membership to all of their peers. And working with us will enable you to do just that, without taking valuable time and resources away from your core focus.

We get it.

We really understand membership organisations and trade associations. In fact, our founder used to run one! We empathise with the myriad pressures you’re under, filling events, chasing renewals, recruiting new members and a thousand other things besides. And somehow you’re supposed to find the time, energy and expertise to continually build in more value for your existing members.

Happy members are yours for life

Engaged members are the key to retention and member satisfaction and we know what it takes to make that happen. We get your members really embedded in your brand, so that they receive so much value and convenience from their membership that you become easy to recommend and really, really hard to leave. 

Member relations requires time and care.

Whether it’s business or personal life, if someone doesn’t feel valued or feels neglected, they’re going to start looking around to see if there are others out there who can meet their needs. But finding the time to keep the basics covered and the knowledge and inspiration to inject little shots of novelty and magic here and there isn’t always easy. That’s where we come in. We truly understand what it takes to make membership work, both now and for the long term. 

We take the load off.

By partnering with us, you’ll be able to concentrate on growing your organisation. We’ll take care of making sure your members feel well served and looked after. We have a whole toolkit of strategies and offerings in our arsenal that we can deploy to help you increase member acquisition and retention, without drawing your focus away from where it needs to be.

And what’s more, rather than just a set of fees, we can provide you with additional revenue streams. It sounds almost too good to be true, but letting us help you add value to your members can actually make you more money. In addition, we donate a portion of the commissions earned to great causes, so you’ll be doing your bit for the wider world without lifting a finger.

Ready to find out how it works?

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